NOTE: Windows 8 / 8.1 users look below to do another browser tweak firstĦ4 bit ActivClient 6.2.0.x with latest update (Windows 7 and below)Ħ4 bit ActivClient 7.0.2.x with latest update (Windows 8 and 8.1 users)Ħ4 bit Java (make sure you are accessing this site from your 64 bit IE web browser) Your system needs to be all 32 bit or all 64 bit, which means:Ħ4 bit Windows 7, Vista or XP (will NOT work with Windows 7, 8, 8.1built in Smart Card utility)Ħ4 bit Internet Explorer (Start, All Programs, Internet Explorer (64-bit))
This will also add one to your CAC if you don't have an email address on your CAC. Here's how to change your email address on your CAC. So, you'll need to change one of your CACs. You cannot have the same email address on both cards. Some items NOT mentioned in the guide above: NOTE: If you have problems while on the RAPIDS Self Service website, contact their help desk. Note: Some of the screens may look different, since DMDC has modified their webpage and not updated their guide. Solution 1 Windows 7, Vista, & XP users with ActivClient 6.2.0.x & Java: Read note below FIRST, Go to: or, some people have now had to login to MilConnect at:, and click the RAPIDS Self Service link on the right side of the screen, then follow this guide: We are hearing of people who were previously a contractor in the recent past are still classified this way.This may be a reason why you cannot access your webmail ( Dual Persona is an Army Reserve Soldier who is or has ever also been a DoD civilian and been authorized to carry two CACs). So, since DISA has classified you as a 'Dual Persona' individual you will need to 'expose' it. Problem:How do I 'add' my PIV certificate to my CAC, so, I can access my email? Technically, the PIV cert is on everyone's CAC, it is hidden by default.
How to activate your PIV Certificate on your CAC on a Windows computer
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